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How to Save Your Customers Time With Better Web Copy

So, you’ve launched your small business or startup and you’re ready to tell the world about it on your new website. With so much to say, it’s tempting to include everything you could ever tell your...

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Playing Nice in the Inbox: CASL Exemptions for B2B Communications

As we celebrate our nation’s birthday on July 1st, the Canadian Anti-Spam Legislation (CASL) will launch to make it harder for spammers to inundate our inboxes. As a small business owner, I thought I’d...

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You’re in the Business of Happy

It doesn’t matter what business you’re in; your number one goal should be to make customers happy. Happiness brings customers back again and again. It makes business relationships easier and makes your...

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